SUPERVISOR TRAINING
Do your supervisors know what to do when:
- An employee becomes verbally abusive to a co-worker?
- Two new members join the work group?
- Deadlines are not met and the work must be reorganized?
- Employee motivation sags?
- Work-related stress threatens productivity?
The
Mount Auburn Hospital Employee Assistance Program can help your supervisors
gain the skills to be more confident and effective leaders.
The EAP will work with you to create the workshop series that is right for your company, right now. Continue reading for a brief description of our seven-part Supervisory Skills program. Companies can select those workshops most appropriate for the unique needs of its managers and supervisors. To download a brochure, go to Supervisor Series Brochure.
SUPERVISOR WORKSHOP SERIES:
The New Supervisor:
Transitioning from Staff to Supervisor
Learn the basics of roles, challenges and expectations of this leadership
position.
Effective
Communication Skills
Assess your own communication style and learn four key steps to building
relationships.
Supervisor
as Coach: Coaching for Outstanding Job Performance
Learn basic techniques for performance management. Understand the SMART
model for job appraisals.
Conflict
Resolution in the Workplace
Discuss and practice strategies and techniques to assess and gain control
of difficult workplace situations.
Creating
Effective Teams
Learn about the phases of team development and how to define key responsibilities
for each team member and team leader.
Time Management
Identify your own time management challenges and develop strategies to
set priorities, minimize interruptions and “work smarter”
overall.
Stress Management
Explore long term strategies to ensure that stress management skills become
a part of your work routine.
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